1. Who we are
ScribeFlux is a transcription and content-processing platform. This policy applies to scribeflux.com and to requests sent through our contact channels. Privacy questions can be sent to hello@scribeflux.com.
2. Data we collect
- Contact details: name, email, company, area of interest, and message when you submit the early-access form.
- Usage data: technical information such as IP address, browser type, and pages visited, where needed for security and operation.
- Processed content: audio and video files, transcripts, and generated results when you use the platform with an account.
3. How we use data
- Respond to early-access requests and contact you about the product.
- Operate, maintain, and improve the platform and its features.
- Protect the security of accounts, files, and infrastructure.
- Comply with legal and regulatory obligations.
We do not sell personal data, and we do not use early-access details for third-party advertising.
4. Legal bases
Depending on your location, processing may rely on your consent (when you submit a form), the performance of a contract or pre-contractual steps, compliance with legal obligations, or legitimate interests such as security and service improvement. Where the GDPR applies, you may exercise the rights described below.
5. Sharing
We may share data with infrastructure and processing providers engaged to operate the platform, limited to the purposes described here. We may also disclose information when required by law or a competent authority.
6. Retention
Early-access details are kept for as long as needed to respond to the request and maintain the commercial record. On the platform, retention of files and transcripts follows each task's configuration and the terms applicable to the account. When there is no longer a legitimate need, data is deleted or anonymized.
7. Security
We use technical and organizational measures to protect data, including account authentication, access controls, and temporary signed upload URLs. No system is completely immune to incidents; if a relevant incident occurs, we will act in accordance with applicable law.
8. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing, and you may withdraw consent. To exercise these rights, write to hello@scribeflux.com.
9. Cookies and measurement
This website does not use advertising cookies. Audience-measurement tools may be configured to understand how pages are used; when present, recorded events do not include the content of the early-access form.
10. Changes
This policy may be updated to reflect product or legal changes. The date at the top of the page indicates the current version.
11. Contact
For questions about this policy or about how data is handled, email hello@scribeflux.com. See also our Terms of Service.